DELIVERY POLICY
At Candescent Crafting, we understand that receiving your order in a timely and efficient manner is essential. With this in mind, we have developed this delivery policy to ensure that you can choose the best delivery option that works for you.
- Delivery Options We offer the following delivery options:
- Standard Delivery: Orders are shipped within 3-5 business days after order confirmation.
- Express Delivery: Orders are shipped within 1-2 business days after order confirmation.
- Local Pickup: Customers can pick up their orders directly from our store during store hours.
- Shipping Times Please note that shipping times may vary depending on your location, weight of the order and the shipping provider selected.
- Delivery Fees Delivery fees will vary depending on the delivery option and the weight of the order. Customers will be notified of delivery fees during checkout.
- Local Pickup Local pickup is available for customers who choose to do so. Customers must choose the local pickup option during checkout and await notification that their order is ready for pickup.
- Choosing the Best Delivery Method When choosing a delivery option, please consider the following factors:
- Delivery timeframe: Our standard delivery option is best for customers who do not require their order urgently, whereas our express delivery option is ideal for those who need their order as soon as possible.
- Delivery location: Please ensure that your delivery location is correct and up to date to avoid any delivery issues.
- Order size and weight: Orders that are heavier or larger may be subject to different shipping rates.
- Customer Satisfaction Our aim at Candescent Crafting is to ensure that you are satisfied with your purchase and our delivery services. It is important to us that you receive your order in the timeframe chosen and in good condition. We will make every effort to ensure that your order is delivered on time and in good order.
- Terms and Conditions Candescent Crafting accepts no responsibility for delivery issues that are beyond our control, such as weather conditions, shipping provider delays or the incorrect delivery address being provided. While we will make every effort to ensure that your order is delivered, we cannot guarantee that delivery will occur within the estimated timeframe.
- Contact Us If you have any questions or concerns about our delivery policy, please do not hesitate to contact us by email at [insert email address].
Thank you for choosing Candescent Crafting for your delivery needs.
