Welcome to Candescent Crafting, an e-commerce website. By accessing and using this website, you agree to the following terms and conditions.

  1. Agreement to Terms By accessing or using this website, you agree to be bound by these terms and conditions. If you disagree with any of these terms, you may not access or use this website.
  2. Consumer Rights We value our customers and their rights. All products sold on this website are of satisfactory quality, fit for purpose and as described. In case of any defects or issues, please contact our customer service team at [insert email address] within 30 days of delivery. You have the right to cancel your order within 14 days of receiving the goods. Please refer to our Refund and Return Policy for details.
  3. Payment Methods We accept different payment methods including but not limited to credit cards, debit cards, PayPal and Stripe. Please note that all payments are due immediately upon completion of the checkout process. We reserve the right to refuse or cancel any order at our sole discretion.
  4. Delivery and Shipping All products are shipped via reputable carriers within [insert number] working days of receiving your order. You will be provided with tracking information for your order. Please ensure that your shipping address is accurate and up-to-date to avoid any delays or issues. We reserve the right to adjust shipping charges where necessary.
  5. Returns and Refunds If for any reason you are not satisfied with a product purchased on this website, please contact our customer service team at sales@cc168.uk within 30 days of receiving the goods. We will provide you with instructions on how to return the item to us for a refund or exchange. Please refer to our Refund and Return Policy for details.
  6. Privacy Policy We take your privacy seriously and strive to protect your personal information. Please refer to our Privacy Policy for details on how we collect, use and protect your data.
  7. Disclaimer of Liability We make no representations or warranties of any kind, express or implied, as to the operation of this website, the information, content, materials, or products, included on this website. We are not liable for any damages arising from the use, inability to use or reliance on this website, its content, materials, or products.
  8. Indemnification You agree to indemnify and hold harmless Candescent Crafting, its affiliates, officers, directors, employees, and agents, from any claims or demands, including reasonable lawyers’ fees, made by any third-party due to or arising out of your breach of these terms and conditions, your violation of any law, or your violation of the rights of a third-party.
  9. Governing Law and Dispute Resolution These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom.
  10. Changes to Terms and Conditions We reserve the right to modify or update these terms and conditions at any time without notice. By continuing to use this website, you accept and agree to be bound by the revised terms and conditions. Please review these terms and conditions periodically for any changes.

By using this website, you acknowledge that you have read, understood and agree to all the terms and conditions outlined above. If you have any questions, please contact our customer service team at sales@cc168.uk

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